Research by Topic
This page classifies my research works into three themes: (1) Operations Research for Social Good, (2) Applied Probability for Modern Service Operations, and (3) Data-Driven Decision Making. Papers may appear under more than one topic.
^ student coauthor (at the time of writing); † practitioner coauthor
Operations Research for Social Good
Design and optimize public-service systems to address urgent societal needs, with a recent focus on community first responder programs that enable everyday citizens to assist in time-sensitive medical emergencies such as cardiac arrest.
AED-equipped Taxi Network Design for Cardiac Arrest Response [SSRN]
Working Paper
Moving Lifelines: Fixed Sites or Mobile Fleets for Volunteer-Enabled Emergency Medical Device Delivery? [SSRN] [2-Minute Video]
Under Review
Community Responder Crowdsourcing for Time-Sensitive Medical Emergencies [SSRN]
Major Revision at Operations Research
Finalist, INFORMS Service Science Best Cluster Paper, 2026 (Winner TBA)
Finalist, POMS-HK Best Student Paper Award, 2025
Location-Allocation of Emergency Service Systems in Light Traffic [Upon Request]
Minor Revision at Operations Research
Robust Data-Driven Design of a Smart Cardiac Arrest Response System [SSRN] [Paper]
Production & Operations Management, Vol. 35, Issue 1, 2026
Winner, INFORMS Society on Location Analysis Best Student Paper Award, 2023
Modeling and Optimization for Emergency Medical Services Network
IEEE Trans. on Automation Science and Engineering, Vol. 19, No. 4, 2022
Applied Probability for Modern Service Operations
Develop and apply queueing, stochastic-control, and asymptotic methods to understand and optimize emerging service systems under operational uncertainty.
Data-Driven Matching for Impatient and Heterogeneous Demand and Supply [SSRN] [Paper]
Forthcoming at Mathematics of Operations Research (2026)
Location-Allocation of Emergency Service Systems in Light Traffic [Upon Request]
Minor Revision at Operations Research
Expanding Service Capabilities Through an On-Demand Workforce [Paper]
Operations Research, Vol. 73, No. 1, 2025
Energy-Aware and Delay-Sensitive Management of a Drone Delivery System [Paper]
Manufacturing & Service Operations Management, Vol. 24, No. 3, 2022
Data-Driven Decision Making
Build data-to-decision pipelines that combine statistical estimation and optimization to produce implementable decisions.
AED-equipped Taxi Network Design for Cardiac Arrest Response [SSRN]
Working Paper
Data-Driven Matching for Impatient and Heterogeneous Demand and Supply [SSRN] [Paper]
Forthcoming at Mathematics of Operations Research (2026)
Robust Data-Driven Design of a Smart Cardiac Arrest Response System [SSRN] [Paper]
Production & Operations Management, Vol. 35, Issue 1, 2026
Winner, INFORMS Society on Location Analysis Best Student Paper Award, 2023
